Engage customers with 1-on-1 personalized interaction with Callifony's voice platform,
automate marketing efforts and handle business leads better for business growth
Businesses benefit with reduction in operational cost, flexibility to scale,
and providing a local presence for their customers.
Attend and convert every business opportunity with real-time missed call alerts and detailed call tracking reports
Use IVR menu to guide & assist customers to the required department for support queries, use voicemail for backup
Now scale capacity to suit your seasonal call peaks by adding more agents to handle a spike in business calls
Get detailed information on any lead with real-time dashboards and inbuilt call recordings present on the portal
Use regional contact numbers for your customers and grow your business, select your number from a large pool of DIDs
Handle large call volume easily with concurrent call capacity, get missed call details on call logs and over emails
Our NGO uses a Virtual Receptionist solution from Callifony for handling all our inbound calls. Now we are able to track every call for donations, volunteers, corporate partnerships, etc. The sales team helped on quick activation of the service and support guided in setting up departments and call forwarding numbers.
IVR solution from Callifony has helped to keep track of all incoming orders and has greatly improved our sales, we no longer miss any calls from our customers with real-time missed call alerts. We have detailed tracking of all our inbound and outbound business calls, this has allowed us to enhance our customer experience.
We are using an inbound call handling solution from Callifony for our helpline number for our business, straight forward change was high uptime and crystal clear calls for our customers. Easy to use portal allows us to change agents’ call forwarding numbers and hear the call recordings on the call logs themselves.
Callifony’s click2call has helped us to integrate cloud telephony in our CRM and now we offer inbuilt cloud telephony to our customers, enabling them to speed up business operations. Fast integration with help of a knowledgeable team at Callifony ensured that we had a quick go-live for our customers.
We are using Callifony IVR solution for almost a year and our experience has been great. Callifony helped us deliver crystal clear conversation between our customers & agents and amazingly improved our customer satisfaction index.
Callifony’s IVR solution has helped to improve and automate our college admission process and office communication. Easy to use interface allows us to update call forwarding numbers for departments, change business hours or update holiday IVR for our students and parents.
We are a leading business communication provider, helping deliver voice and messaging communication services for customers and leading to faster resolution across our customer engagement products, allowing companies to create happy conversations and loyal customers. Our robust products provide valuable customer insight for your marketing campaigns and help you streamline internal teams to give the best user experience to your customers. Supercharge your sales & support team with a remote-ready solution. IVR, Virtual Numbers, Cloud cloud, Hybrid or On-premise Call Center, Speech to Text, Text to speech, Chatbots, and Messaging are just some our robust solutions.