As startups begin their journey into the business world, they are very cost-conscious. We help startups communicate efficiently with their customers and provide the best tools to their business teams leading to the growth of the business. Use call automation on the website to help convert browsers to customers.
The cloud telephony system is utilized to establish strong contact between customers and business startups, resulting in increased business growth.
This is one of the most important issues that an early-stage business must address. Use our platform to communicate with consumers, get feedback, track and analyze these interactions.
Businesses that operate in several locations no longer need to maintain numerous phone systems. Our cloud telephony solutions do this with a single system across all locations, saving both time and money.
Our cloud telephony solutions enable businesses to take customer service to new heights. For example, it enables simple connection of a CRM system with an IVR system, allowing support representatives to see all client data and call history in one location.
Allow a customer-centric solution to earn the confidence of every customer by offering a refined customer experience and obtaining feedback through WhatsApp Solutions, Analytics, Automated Calls, Missed Calls, and SMS.
Communication is essential in every organization, whether it is B2B or B2C. Integrate calls directly into whatever you create – applications, websites, etc. – to guarantee that all of your data is in one place.
Through recording and analysis, cloud telephony solutions enable real-time monitoring of all customer-facing calls. By employing analytics technology, managers may now easily assess and act in the case of discrepancies.
Never miss a business opportunity and deliver better support to your customers. Real-time call alerts on email and SMS.
Get detailed call tracking for incoming calls including caller number, date, time, location, etc.
Quick go-live with no need for any hardware or software, start getting calls on your mobile/landline.
Our NGO uses a Virtual Receptionist solution from Callifony for handling all our inbound calls. Now we are able to track every call for donations, volunteers, corporate partnerships, etc. The sales team helped on quick activation of the service and support guided in setting up departments and call forwarding numbers.
IVR solution from Callifony has helped to keep track of all incoming orders and has greatly improved our sales, we no longer miss any calls from our customers with real-time missed call alerts. We have detailed tracking of all our inbound and outbound business calls, this has allowed us to enhance our customer experience.
We are using an inbound call handling solution from Callifony for our helpline number for our business, straight forward change was high uptime and crystal clear calls for our customers. Easy to use portal allows us to change agents’ call forwarding numbers and hear the call recordings on the call logs themselves.
Callifony’s click2call has helped us to integrate cloud telephony in our CRM and now we offer inbuilt cloud telephony to our customers, enabling them to speed up business operations. Fast integration with help of a knowledgeable team at Callifony ensured that we had a quick go-live for our customers.
We are using Callifony IVR solution for almost a year and our experience has been great. Callifony helped us deliver crystal clear conversation between our customers & agents and amazingly improved our customer satisfaction index.
Callifony’s IVR solution has helped to improve and automate our college admission process and office communication. Easy to use interface allows us to update call forwarding numbers for departments, change business hours or update holiday IVR for our students and parents.
Our cloud telephony solution includes special features such as a toll-free number, outbound calls and voice messages, a virtual number, IVR response, and so on. By embracing and investing in Cloud Telephony Services, you can easily interact with your customers and see your business develop.
Yes, our solutions can help you track and improve your marketing activities. Call tracking, for example, allows you to use virtual numbers to associate a distinctive phone number with each of your online and offline marketing initiatives. When a virtual number is dialed, it is immediately routed to the main business phone line and logged. Businesses can quickly analyze which number produced the most phone traffic and, as a result, determine which campaign is performing best for them.