Whatsapp Business

Use Favorite Engagement Channel For Customers

WhatsApp business solution enables you to connect with your consumers on a platform they enjoy while also providing a safe, quick, and cost-effective communication route. Our all-in-one solution includes all of the sophisticated capabilities you’ll need to make this channel as efficient and responsive as possible, including automated responses using an AI-powered bot, transferring complex queries to live agents, and seamless CRM integrations.

What is Number Masking ?

Communicate Using WhatsApp Business API

At Callifony, our WhatsApp business solution allows you to use the WhatsApp API to track, distribute and instantly respond and communicate with your customers.

Get a WhatsApp Number

Get a WhatsApp Number

To get started, the first step is to get a WhatsApp API number. We can help you with this process to ensure you can get the number as soon as possible.

Configure The Number With Our Platform

Configure The Number With Our Platform

Once you configure the number, you’ll be able to use our dashboards and API chatbots to communicate with your consumers.

Integrate Your CRM

Integrate Your CRM

Use our WhatsApp business solution, integrated with your CRM. Agents can automatically view relevant customer information while chatting with them.

We’ll get in touch with you to activate your 7 Days Free Trial

Use case of WhatsApp Business Solution

Leverage our Whatsapp Business APIs to push real-time messages to communicate and engage with your customers.

Boost Customer Base

Boost Customer Base

Gain new customers using the power of the most popular channel among customers for your products and services.

Responsive Customer Support

Responsive Customer Support

Provide the best after-sale service for your businesses using WhatsApp Business API for your customers.

Real-time Order Notification

Real-time Order Notification

Push real-time order alerts to customers for any purchases or services using WhatsApp Business API.

Personal Touch

Personal Touch

Give custom personalized content for your customers for a good brand following and increasing loyal customers.

Collect Customer Feedback

Collect Customer Feedback

Easily collect customer feedback using surveys and upgrade internal teams and processes for your departments.

Run Loyalty Programs

Run Loyalty Programs

Through the WhatsApp Business Solution, customers can enroll in loyalty programs. This improves rapport and brand loyalty.

Start 7 Days Free Trial

We’ll get in touch with you to activate your 7 Days Free Trial

Benefits of WhatsApp Business Solutions

It’s great to use WhatsApp for customer experience, but to ensure you’re making use of all the features efficiently, we at Callifony provide a host of benefits.

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AI & Chatbots

At Callifony, we use advanced solutions and tools like chatbots and AI, which can be used to enhance your support and be available for your customers 24/7.

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Seamless Distribution

Our solutions use ACD and routing logic, which helps distribute the incoming queries effectively among agents, based on their skills and the time of the day.

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Live Monitoring

Using live monitoring dashboards, you can monitor chat queues and agent performance in real-time, get a proper insight into the team’s performance.

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Robust Architecture

Our robust platform ensures that you get a competitive edge for your business with higher up-time and better SLAs.

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24/7 Support

Responsive teams are committed to assisting customers and are available over the phone, live chat, or email.

Testimonials

Frequently Asked Questions

Using our platform, you can record and log every chat, which helps you view the transcripts of a chat from your CRM or our dashboard easily.

Yes, WhatsApp business can be used to make a sale to a customer who has already opted-in to receive messages from you. However, it’s important to note that there are stringent rules in place that prohibit you from sending messages to people who haven’t opted-in to receive messages from you, including engagement or cold sales.

Yes, we offer free demos to ensure you’re aware of the benefits of our services. To get your free demo, contact us today.