Now experience higher on-time deliveries, while reducing operational costs and increasing profit margins for your business. Benefit from our cloud telephony features such as self-service IVRs, real-time notifications & delivery time validation. Deploy missed call-based service feedback and speedy redressal with the help of voicemails.
Use our cloud telephony platform to improve business communication and reduce operational costs, and increasing on-time delivery.
Increasing efficiency with an efficient remote work system Cloud Communication Technology and WhatsApp solutions to ensure your clients are able to reach you from anywhere, at any time.
Simplify the sales and lead creation process with Cloud Contact Center, Lead Management, and Missed Call Solution to increase sales with a customized strategy matched to your needs
Secure your customers’ journeys with call masking and speech analytics on a dependable and automated cloud-based engagement platform tailored to your company’s requirements.
Allow a customer-centric solution to gain every customer’s trust by providing a refined customer experience and gathering feedback using WhatsApp Solutions, Analytics, Automated Calls, Missed calls and SMS.
Cloud telephony solutions aid in providing effective inventory management and consistent reporting throughout the supply chain by offering real-time updates across platforms and a robust communication framework. As a result, any differences are instantly identified and resolved, significantly speeding up issue redressal.
Cloud telephony systems provide real-time monitoring of all customer-facing calls through recording and analysis. As a result, these technologies enable firms to build and adopt strategic processes that aid in avoiding supply chain interruptions caused by a lack of adequate communication.
Attend and convert every business opportunity with real-time missed call alerts and detailed call tracking reports.
Use IVR menu to guide & assist customers to the required department for support queries, use voicemail for backup.
Get detailed information on any lead with real-time dashboards and inbuilt call recordings present on the portal.
Our NGO uses a Virtual Receptionist solution from Callifony for handling all our inbound calls. Now we are able to track every call for donations, volunteers, corporate partnerships, etc. The sales team helped on quick activation of the service and support guided in setting up departments and call forwarding numbers.
IVR solution from Callifony has helped to keep track of all incoming orders and has greatly improved our sales, we no longer miss any calls from our customers with real-time missed call alerts. We have detailed tracking of all our inbound and outbound business calls, this has allowed us to enhance our customer experience.
We are using an inbound call handling solution from Callifony for our helpline number for our business, straight forward change was high uptime and crystal clear calls for our customers. Easy to use portal allows us to change agents’ call forwarding numbers and hear the call recordings on the call logs themselves.
Callifony’s click2call has helped us to integrate cloud telephony in our CRM and now we offer inbuilt cloud telephony to our customers, enabling them to speed up business operations. Fast integration with help of a knowledgeable team at Callifony ensured that we had a quick go-live for our customers.
We are using Callifony IVR solution for almost a year and our experience has been great. Callifony helped us deliver crystal clear conversation between our customers & agents and amazingly improved our customer satisfaction index.
Callifony’s IVR solution has helped to improve and automate our college admission process and office communication. Easy to use interface allows us to update call forwarding numbers for departments, change business hours or update holiday IVR for our students and parents.
Cloud telephony, often known as cloud calling, is a type of unified communication systems as a service (UCaaS) that provides voice communication services via a third-party host. Traditional business telephone systems are no longer required with this UCaaS. Cloud telephony is currently playing an important part in the evolution of the logistics business.
Our cloud telephony solutions allow you to track your supply chain in real-time, which makes order processing, warehousing, inventory management, transportation, and total pricing more scalable and, as a result, less expensive. Managers can efficiently oversee the operation since important information comes from several sources, is timely, and all members have access to the most recent changes.