3CX is a software-based, open-standard phone system based on the SIP protocol. It is compatible with a variety of hardware and includes web browser extensions and mobile apps. Due to its cost efficiency and flexibility, it is a great IP PBX for small and growing businesses.
3CX is a powerful tool, but it requires both SIP Trunks (to connect it to the traditional phone network) and a license to function properly (to unlock 3CX itself).
You’ll need a 3CX license (to unlock 3CX) and a SIP Trunk to get started (to connect it to the traditional phone network).
To download 3CX via a browser, you’ll need an Internet connection – whether it’s on your desktop or on your phone.
A license is required to make calls, and a SIP Trunk is required to connect your 3CX PBX to your VoIP service provider.
Our 3CX PBX software solutions are packed with multiple features that can help companies in multiple industries.
Choose & Control your phone numbers, SIP Trunk, cloud provider, own hardware or On-Premise or Cloud.
3CX’s easy and quick deployment and simple day to day management is a huge selling feature among our clients.
Work from anywhere with advanced features including video conferencing at no cost. Modern Android and iOS apps.
Access call recordings for every inbound or outbound customer call on your portal, listen or download for a quality audit.
Easily deploy by virtualizing on the existing server for on-premise deployment or host it directly on 3CX infrastructure.
Powerful call handling tools for customers, handle call queues, easy to configure IVR, and deep software integration.
Fully featured best communication platform for businesses looking to upgrade their communication capability.
Save up to 80% on your communication cost with a remote-ready solution. One platform with multi-channel features for your teams.
Get multiple options to choose from, including on-premise or in the Cloud. Moreover, you can run 3CX on providers such as Google, Azure or Amazon.
Never miss a call with advanced features like Call Queues, IVR, Advanced Call Reporting and CRM Integration.
Our NGO uses a Virtual Receptionist solution from Callifony for handling all our inbound calls. Now we are able to track every call for donations, volunteers, corporate partnerships, etc. The sales team helped on quick activation of the service and support guided in setting up departments and call forwarding numbers.
IVR solution from Callifony has helped to keep track of all incoming orders and has greatly improved our sales, we no longer miss any calls from our customers with real-time missed call alerts. We have detailed tracking of all our inbound and outbound business calls, this has allowed us to enhance our customer experience.
We are using an inbound call handling solution from Callifony for our helpline number for our business, straight forward change was high uptime and crystal clear calls for our customers. Easy to use portal allows us to change agents’ call forwarding numbers and hear the call recordings on the call logs themselves.
Callifony’s click2call has helped us to integrate cloud telephony in our CRM and now we offer inbuilt cloud telephony to our customers, enabling them to speed up business operations. Fast integration with help of a knowledgeable team at Callifony ensured that we had a quick go-live for our customers.
We are using Callifony IVR solution for almost a year and our experience has been great. Callifony helped us deliver crystal clear conversation between our customers & agents and amazingly improved our customer satisfaction index.
Callifony’s IVR solution has helped to improve and automate our college admission process and office communication. Easy to use interface allows us to update call forwarding numbers for departments, change business hours or update holiday IVR for our students and parents.
Arguably, the most prominent feature of this software is the mobile application. Business communication is no longer restricted to the confines of the office building, thanks to the iOS and Android applications. You can take your extension with you everywhere you go and work on the go. Even if you’re working remotely, you can respond to business SMS, Facebook, and website communications, make and receive calls, chat with coworkers, and conduct a video conversation on the move.
The first step in setting up 3CX live chat is to define the configuration parameters that will allow the two parties to communicate. The 3CX Management Console is used to accomplish this.
Then, after downloading the package, configure and personalize live chat. Essentially, match the live chat to your company’s colours and branding. This not only adds a professional touch but also gives your customers the impression that they’re speaking with someone who is knowledgeable and eager to assist and support them.
Finally, copy and paste this code into your website. You can do this by copying the CSS into the HTML content of your website or by using a plugin.
The licensing options and additional features of 3CX are the most significant differences from its competitors. 3CX is based on a simultaneous call license, as opposed to most of its market competitors, who price their services on a per-user or “per-seat” basis. This means that 3CX allows you to have as many users as you want for the same price, depending on the size of your company, as long as your usage stays below your simultaneous call threshold. This is especially useful in organizations with a large number of employees but low call usage, as well as in more specialized environments such as hotels.
Rather than being a physical on-site PBX, 3CX is primarily used as a cloud-managed service in a data center. This eliminates the possibility of costly repairs while also providing a variety of extra features and eliminating the need for any maintenance contracts.
Yes, we offer free demos to ensure you’re aware of the benefits of our services. To get your free demo, contact us today.