Get a detailed call tracking solution for business leads using our platform. Choose from our local DID number pool and set up call forwarding and routing quickly and easily. Improve sales conversion by having access to accurate and complete calling reports.
On our unified engagement platform and the myriad of features we offer, you can easily track calls to measure performance, customer feedback and ROI, which allows you to improve your campaigns for better outcomes.
You can determine the specific call source — campaign, search, social, landing page, content, keyword, or display ad — without paying a high cost with our cloud telephony solutions.
With our cloud telephony solutions, you can effortlessly control your inbound calls, thereby increasing the conversion rate of calls to revenue. Moreover, as you offer less waiting time and the right agent, you get the opportunity to ‘wow’ new customers right from the first call.
After the call, you can access real-time information, call recordings, and call logs to ensure you obtain real-time feedback and insights.
Responsive support teams are committed to assisting our customers and are available round-the-clock via phone, live chat, or emails.
With our advanced solutions, we ensure that you get a high uptime rate, especially with the inclusion of features like automated failover and zero maintenance windows.
Extend the product and platform to additional markets as needed, with flexible localization and compliance options.
With Callifony, you get access to a host of channels to engage and communicate with your customers, including voice, SMS, chat, two-factor authentication, and more.
At Callifony, we make sure that all of our services are geared on assisting our customers. As a result, you’ll be able to get to market faster thanks to low prices, free support, and the ability to scale up or down without any difficulties and complete transparency.
Use a single business communication platform to engage with your consumers using numerous features while analysing all your information on one channel. CRM integration with leading CRMs to access all of your information.
Choose virtual numbers for your inbound or outbound call campaigns from our broad pool of available DID numbers.
Handle large call volume easily with concurrent call capacity, see IVR drops or missed calls on portals.
Get access to a real-time dashboard and gauge the performance of campaigns to analyze and track information.
Our NGO uses a Virtual Receptionist solution from Callifony for handling all our inbound calls. Now we are able to track every call for donations, volunteers, corporate partnerships, etc. The sales team helped on quick activation of the service and support guided in setting up departments and call forwarding numbers.
IVR solution from Callifony has helped to keep track of all incoming orders and has greatly improved our sales, we no longer miss any calls from our customers with real-time missed call alerts. We have detailed tracking of all our inbound and outbound business calls, this has allowed us to enhance our customer experience.
We are using an inbound call handling solution from Callifony for our helpline number for our business, straight forward change was high uptime and crystal clear calls for our customers. Easy to use portal allows us to change agents’ call forwarding numbers and hear the call recordings on the call logs themselves.
Callifony’s click2call has helped us to integrate cloud telephony in our CRM and now we offer inbuilt cloud telephony to our customers, enabling them to speed up business operations. Fast integration with help of a knowledgeable team at Callifony ensured that we had a quick go-live for our customers.
We are using Callifony IVR solution for almost a year and our experience has been great. Callifony helped us deliver crystal clear conversation between our customers & agents and amazingly improved our customer satisfaction index.
Callifony’s IVR solution has helped to improve and automate our college admission process and office communication. Easy to use interface allows us to update call forwarding numbers for departments, change business hours or update holiday IVR for our students and parents.
Call tracking allows you to assess the success of various marketing strategies. Use our APIs to keep track of call volume and length, as well as who called and what was said.
Call monitoring provides a wealth of data that may be used to calculate your actual return on investment for various marketing strategies. Using trackable phone numbers might offer you a better picture of which advertising are bringing in the most money.