Supercharge CRM with CTI Integration
Relay the right information at the right time to deliver better customer calls
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Ready-Made Integrations With Leading CRM Solutions
Integrate popular CRM or ticketing solutions with inbound or outbound calling features.
Use any other CRM solution or custom in-house software?
Enable CTI into your solution using our robust open APIs.
Deliver
Better
Calls
Provide the agent with a single window for a 360-degree view on every call.
Freshdesk Integration
Kapture Integration
LeadSquared Integration
Salesforce Integration
Zendesk Integration
Zoho Integration
CRM Integration
Optimize
Productivity
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Real-time inbuilt call recording for inbound and outbound calls. For review or optimization.
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Play professional welcome message for every call and guide customers to the correct department
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Share real-time personalized information relevant to the conversation on the call.
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Handle calls with a 360-degree view of every conversation & perfect calls leads to better conversion.
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Handle every business leads properly and provide local numbers for regional campaigns with automated offers.
Features
Packed with
powerful features
Track Customer Information
Retrieve your caller’s information and previous interactions with agents to boost productivity
Call Recording for every ticket
Real-time call recordings are available with the ticket to easily manage call audits for every call
Trigger Click to call from CRM
Make calls directly from CRM dashboard and instantly connect to the customer using Click-to-Call
Auto ticket Assignment
Reduce manual errors and deliver better customer support with automatic ticket creation for calls
Add Notes During Calls
Gather all customer information while on call to maintain records and stay up-to-date
Pop Up For Incoming Calls
Receive real-time integration for every inbound call and improve your agent’s performance
