Data Deletion

Submit a request

Email [email protected] with the subject “Data deletion request”. Identify the relevant website enquiry, service or account and the information you want removed. Do not email passwords, authentication tokens or identity documents unless an appropriate verification process has been agreed.

Verification and customer-controlled data

We may verify the request and your authority. When your organization controls service data, contact its administrator first; we can help identify the appropriate route. Data held independently by Zoho, Google or another provider is subject to that provider’s controls and terms.

Disconnecting is different from deletion

Removing a browser extension or revoking an integration’s permissions stops the access permitted by those controls. It does not necessarily delete information already stored by the service. Request deletion separately when required. Product-specific retention periods, backup handling and deletion timeframes must be confirmed before a product is submitted to a marketplace.

Exceptions

Some records may need to be retained for applicable legal obligations, security or resolving disputes. Where a request cannot be fully actioned, we will explain the applicable reason through the request process.

Contact: [email protected]