Voice API

Build Voice Feature Into Your Products

Use our robust voice API solution to dynamically handle, monitor, and initiate voice calls. Improve the customer experience by integrating voice conversations with your CRM, Helpdesk, applications, websites, and so on our APIs.

What is Number Masking ?

Build Voice Enabled Applications

Enable your application with voice, build call triggers using our robust APIs, allow your customers to make or receive calls.

Setup Account & Plan

Setup Account & Plan

Create an API account and build triggers for making or receiving calls on your application, choose the right calling plan.

Allocation of Virtual Numbers

Allocation of Virtual Numbers

Dynamically buy, get, and remove/assign virtual numbers to your call flow. Measure ROI using unique DID for campaigns.

Start Making Quality Calls

Start Making Quality Calls

Your account is ready and starts serving your customers with voice capability, use the call masking feature to secure identity.

We’ll get in touch with you to activate your 7 Days Free Trial

Features Of Voice API Solution

Using Callifony’s voice API solutions, you can create a scalable voice experience that connects millions around the world.

Easy Account Setup

Easy Account Setup

Set up your account in minutes, configure call connection mode, working hours, holiday IVR and email alerts.

Long Virtual Number List

Long Virtual Number List

Choose virtual numbers for your inbound or outbound call campaigns from our broad pool of available DID numbers.

Simple IVR Designer

Simple IVR Designer

Create and design an easy IVR flow for incoming calls and guide your customers to agents or skill set for quick call connection.

Real-time Call Recordings

Real-time Call Recordings

Access call recordings for every inbound or outbound customer call on your portal, listen or download for a quality audit.

Real-time Dashboard

Real-time Dashboard

Get access to a real-time dashboard and gauge the performance of campaigns to analyze and track information.

Start 7 Days Free Trial

We’ll get in touch with you to activate your 7 Days Free Trial

Benefits of Voice API

With the use of a voice API, you can easily include voice calling into your system using just 4-5 call commands.

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Boost Your Sales

Never miss a customer call with real-time alerts on e-mail or SMS, push SMS to customers informing agents are busy.

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Detailed Call Tracking

Get detailed call tracking for incoming calls including caller number, date, time, location, etc for marketing campaigns.

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No Hardware or Software

Go live in 5 minutes with no need for any hardware or software, start getting business calls on your mobile/landline.

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Enhance Efficiency

Guide customers using friendly IVR and route calls to the agent with the right skill set, customer profile, or availability.

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Handle Multiple Calls

Handle large call volume easily with concurrent call capacity, see IVR drops or missed calls on portals.

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Provide Better Support

Deliver better support with detailed logs for missed calls, out of office, or IVR drops & voicemail feature as a backup.

Testimonials

Frequently Asked Questions

We support over 50 countries. Some nations require local entities/presence in the nation as well as extra firm information before we can provide you with a phone number.

IVRs allow for action-oriented processing depending on the information supplied by clients who contact the customer support number. They may access the correct agent in the least amount of time by pressing various selections on the number pad. IVR effectively separates distinct incoming calls based on the engagement’s goal. Using the correct IVR solution, major aspects such as technical challenges, lead enquiries, payment challenges, and so on may be handled.

Taking your business communications platform on the cloud with features including virtual numbers, IVR, click-to-call, missed call service, as well as outbound calling, among others.

Yes, we offer free demos to ensure you’re aware of the benefits of our services. To get your free demo, contact us today.

Yes, all our plans come with a dedicated DID number and you can choose your regional virtual number for customers.

Yes, there is an inbuilt recording feature on our IVR solution and any incoming or outbound call is recorded automatically. You can log in to the interface and listen or download call recordings.

Our billing starts when the agent picks the call on their handset. We don’t charge when a customer call connects at the IVR.

All our IVR plans come with no rental components and any recharge is added fully into your account balance for making or receiving calls.

No, our click2call charge is the same as your per minute call charge for inbound calls or outbound calls.

Yes, you can easily add additional DID on your account for Rs 1500 for 6 months.