Two Way Messaging

Enable Applications with Interactive SMS Feature

Our 2way platform incorporates both outbound (MT) and inbound (MO) SMS service into one fully-featured service. Allow your customers to respond to your message campaigns with help of short-codes/long-codes with a static or dynamic response for every incoming SMS.

What is Number Masking ?

Add 2Way SMS Feature Into Applications

Our platform combines both outbound (MT) and incoming (MO) SMS functionality into a single service. Push dynamic or static response to inbound SMS.

Incoming SMS Received

Incoming SMS Received

Customers push messages to your published short-codes or long codes for your campaign or any service.

Information Captured

Information Captured

Once inbound SMS is received on our platform, the application captures from number, date, time, and location.

Instant Data Forwarding

Instant Data Forwarding

Every inbound SMS is pushed in real-time to the customer’s system and static or dynamic responses can be configured.

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Feature of 2 Way SMS Solution

Because SMS messages have a significant open rate and a quick response rate, use interactive work flows for your applications.

Instant Activation

Instant Activation

Services from our coverage list are instantly activated, and the service is enterprise-ready and secure.

Global Virtual Numbers

Global Virtual Numbers

Enhance customer interaction by sending inbound SMS to local SMS numbers in more than 50 countries.

Data Forwarding

Data Forwarding

Easy data forwarding for inbound SMS and respond with static or dynamic information from your system.

Real-time Dashboard

Real-time Dashboard

Get access to a real-time dashboard and gauge the performance of campaigns to analyze and track information.

Personalize Communication

Personalize Communication

Give custom personalized content for your customers for a good brand following and increasing loyal customers.

Collect Customer Feedback

Collect Customer Feedback

Easily collect customer feedback using surveys and upgrade internal teams and processes for your departments.

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Benefits of 2 Way SMS Solution

Send and receive SMS with simplicity to save time on company communications and boost engagement at a low cost.

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Dedicated Number

Now simplify your customer interaction with a dedicated easy-to-remember short-code for your business. Allow customers to send SMS or receive SMS from your side.

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Promotional Offers

Relay special offers to customers when they respond on short-code or long code numbers for your inbound promotional campaign on key days or sending product discounts to subscribers.

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Generate Quality Leads

Use inbound SMS numbers to get targeted response from customers for published campaigns and get high quality leads for internal teams to contact and convert.

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Robust Architecture

Our robust platform ensures that you get a competitive edge for your business with higher up-time and better SLAs.

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24/7 Support

Responsive teams are committed to assisting customers and are available over the phone, live chat, or email.

Testimonials

Frequently Asked Questions

The technology you pick will determine how you communicate with consumers via SMS. Some communications will be delivered directly to your phone, which might be useful. However, whichever platform you choose, make sure you’re recording conversational data in a CRM. This will assist you in determining the program’s performance as well as consumer lifetime loyalty.

You may speak with consumers via SMS using a range of tools and technologies. Postscript is a technology that lets eCommerce firms use a range of conversational SMS message methods, including phone number collection campaigns and nurturing streams. Metrics and analytics are included, as well as a CRM and the option to send specific messages to customers from inside the platform.

SMS chat, especially two-way SMS messaging technology, increases efficiency and productivity and boosts loyalty by developing upon a brand’s position and executing on its values. It enables customers to quickly contact the brand, as well as the brand to provide desired services to consumers (and prospects), such as SMS delivery alerts or a hotline that sends customised recipes.

Yes, we offer free demos to ensure you’re aware of the benefits of our services. To get your free demo, contact us today.