HealthCare

Build Lasting Relationships & Handle Large Call Volumes

Build relationships with patients and handle large call volumes for your healthcare service without scaling resources by using our cloud telephony solutions. Self-help IVRs allow the caller to book an appointment, know the status of tests done, request sample collection, and enable field staff to contact the customers without revealing their number.

Image

Cloud Telephony Features For The Healthcare Industry

Build long-lasting relationships and handle large call volumes using our cloud telephony platform. Deploy self-help IVRs to guide and dispense information faster.

Schedule Appointments Efficiently

Every day, thousands of patients search for an appointment in a hospital. It becomes difficult for healthcare workers to confirm their appointments by informing individual patients. With the aid of voice broadcasting messages, our cloud telephony solutions address the issue of notifying consumers.

Schedule Appointments Efficiently

Swift Internal Communication

Allocate dedicated extensions for employees and allow quick internal communication between teams. Customers can also dial agents extension on the IVR to connect.

Swift Internal Communication

Track & Maintain Patient Data

By combining cloud telephony with healthcare CRM software in a single dashboard, our cloud telephony solutions offer simple tracking of patient progress and medicine prescription, tests performed, and test results.

Track & Maintain Patient Data

Easily Access Test Results

If hospitals and diagnostic centers employ our cloud telephony systems, patients can get lab results over the phone. As a result, patients do not need to visit the facility to obtain their findings, which are instantly transferred to a cloud telephony system.

Easily Access Test Results

Simply Manage Your Admin Data

Our user-friendly and intuitive online interface makes administrative tasks easier for managers. This also saves time and money on providing technical assistance.

Simply Manage Your Admin Data

Benefits of Cloud Telephony Solutions For The Healthcare Sector

Streamline Communication

Streamline Communication

Streamline communication and advanced call management features such as voice mail, auto-attendant, call conferencing, and real-time communication procedures.

Increase Productivity

Increase Productivity

Use toll-free numbers, auto-receptionist feature, real-time dashboards, or automatic reminder messages to boost efficiency and reduce operational expenses.

Improve Customer Experience

Improve Customer Experience

Improve your customer experience index by handling customer calls smoothly, provide information on the IVR for reports by easy number input.

Start 7 Days Free Trial

We’ll get in touch with you to activate your 7 Days Free Trial

Testimonials

Frequently Asked Questions

Customer relationship management (CRM) captures all patient-related information and aids in making the dialogue more information-oriented.

Hospital employees must communicate with one another. Because they are adaptable and scalable, our cloud telephony solutions effectively handle this challenge.

Yes, we offer free demos to ensure you’re aware of the benefits of our services. To get your free demo, contact us today.