An automated outbound IVR solution allows businesses to engage with their customers through an automated voice call. Build and run innovative marketing campaigns, send reminders, and even seek their services’ feedback without any manual intervention.
Using automated outbound IVR solutions, pre-recorded messages are played in automated calls to the customer on the other end.
Create an outbound campaign IVR flow with voice recording. Decide campaign time, no of tries, engagement duration for numbers.
Based on your campaign requirement, upload a file or assign groups created to add data to your campaign.
Now your outbound campaign is ready for execution and push the start button to launch your campaign.
Automated outbound IVR is great for industries that need to give multiple updates and promotional offers to their customers.
Relay special offers to customers or new service information using IVR recording and easily connect customers to a live agent.
Push pending or upcoming loan repayment calls, bill payment, or subscription reminders using API push or excel uploads.
Automate lead validation with outbound IVR or for products or services. Schedule appointments or transfer to agents.
Push survey or feedback on a product or service to customers. Collect easy customer inputs via the IVR menu.
IVR Blasts are a quick and hassle-free way to send messages during emergencies, sudden holidays, closures, or outages.
Automate easy confirmation for appointments or deliveries from users with an easy number input option on the IVR.
Our automated outbound IVR solutions enable you to launch quick campaigns for capturing customer input and scale on demand.
Design IVR flow with the help of an easy IVR designer or use a single DID with multiple outbound campaigns.
Push customer information such as names, bill amounts, or due dates from your CRM to personalize each call.
Now push campaigns data directly from your CRM, use our add campaign API to push personalised outbound calls.
Choose virtual numbers for inbound or outbound call campaigns from our broad pool of available DID numbers.
Get access to a real-time dashboard and gauge the performance of campaigns to analyze and track information.
Play promotional content when a missed call is received or provide information on services/updates using outbound IVR.
Our NGO uses a Virtual Receptionist solution from Callifony for handling all our inbound calls. Now we are able to track every call for donations, volunteers, corporate partnerships, etc. The sales team helped on quick activation of the service and support guided in setting up departments and call forwarding numbers.
IVR solution from Callifony has helped to keep track of all incoming orders and has greatly improved our sales, we no longer miss any calls from our customers with real-time missed call alerts. We have detailed tracking of all our inbound and outbound business calls, this has allowed us to enhance our customer experience.
We are using an inbound call handling solution from Callifony for our helpline number for our business, straight forward change was high uptime and crystal clear calls for our customers. Easy to use portal allows us to change agents’ call forwarding numbers and hear the call recordings on the call logs themselves.
Callifony’s click2call has helped us to integrate cloud telephony in our CRM and now we offer inbuilt cloud telephony to our customers, enabling them to speed up business operations. Fast integration with help of a knowledgeable team at Callifony ensured that we had a quick go-live for our customers.
We are using Callifony IVR solution for almost a year and our experience has been great. Callifony helped us deliver crystal clear conversation between our customers & agents and amazingly improved our customer satisfaction index.
Callifony’s IVR solution has helped to improve and automate our college admission process and office communication. Easy to use interface allows us to update call forwarding numbers for departments, change business hours or update holiday IVR for our students and parents.
Use an easy IVR builder to create and build your own IVR flow, or use a single IVR for many outbound or missed call campaigns.
With outbound IVR, you can play promotional content for missed calls or provide information about services/updates to your customers.
Yes, we offer free demos to ensure you’re aware of the benefits of our services. To get your free demo, contact us today.
Yes, you can easily add additional DID on your account for Rs 1500 for 6 months.
Our standard account activation time after payment confirmation and KYC document submission is around 2 business days.