Virtual Receptionist

IVR Solution for Startups & Enterprises

A virtual receptionist is a cloud-based business phone solution for startups or SMEs and helps them handle their business calls with ease. Get started in minutes with your IVR number with zero fixed cost and no need for any hardware or software.

What is Number Masking ?

Start Taking Business Calls in 5 Minutes

Welcome your customers professionally using IVR recording and guide customers to the right agent using a multi-level IVR menu.

Choose IVR Number

Choose IVR Number

Choose IVR number from a large pool of DIDs or enable call forwarding on your existing business number.

Add Call Routing

Add Call Routing

Add call routing for agents by adding a mobile or landline number on which any incoming calls will be forwarded.

Start Receiving & Making Calls

Start Receiving & Making Calls

Agents can now start answering or making business calls within minutes. Your agents can be in online or offline mode for call.

We’ll get in touch with you to activate your 7 Days Free Trial

Features of IVR Solutions

Our IVR solution for business is loaded with popular features, allowing effective call handling by agents.

Easy Account Setup

Easy Account Setup

Set up your account in minutes, configure call connection mode, working hours, holiday IVR and email alerts.

Easy Integration

Easy Integration

Easily integrate with leading CRM’s and custom systems using APIs to push call summary after completion.

Easy User Management

Easy User Management

Easy agent management for changing call forwarding numbers and email id to receive real-time call alerts.

Simple IVR Designer

Simple IVR Designer

Create and design an easy IVR flow for incoming calls and guide your customers to agents or skill set for quick call connection.

Real-time Call Recordings

Real-time Call Recordings

Access call recordings for every inbound or outbound customer call on your portal, listen or download for a quality audit.

Real-time Dashboard

Real-time Dashboard

Get access to a real-time dashboard and gauge the performance of campaigns to analyze and track information.

Start 7 Days Free Trial

We’ll get in touch with you to activate your 7 Days Free Trial

Benefits of IVR Solutions

Our IVR solution offers a wide variety of benefits for businesses, including increasing first-call resolution for customers.

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Boost Your Sales

Never miss a customer call with real-time alerts on e-mail or SMS, push SMS to customers informing agents are busy.

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Detailed Call Tracking

Get detailed call tracking for incoming calls including caller number, date, time, location, etc for marketing campaigns.

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No Hardware or Software

Go live in 5 minutes with no need for any hardware or software, start getting business calls on your mobile/landline.

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Handle Multiple Calls

Handle large call volume easily with concurrent call capacity, see IVR drops or missed calls on portals.

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Provide Better Support

Deliver better support with detailed logs for missed calls, out of office, or IVR drops & voicemail feature as a backup.

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Local Brand Presence

Provide a local brand presence using regional numbers for customers to call, choose from a long list of virtual DIDs.

Testimonials

Frequently Asked Questions

IVR solution should be easy to operate and allows you to add departments and agents in minutes for call handling. All basic features should be there including real-time call recordings, call forwarding, out-of-office & holiday IVR, etc.

Yes, all our plans come with a dedicated DID number and you can choose your regional virtual number for customers.

Yes, there is an inbuilt recording feature on our IVR solution and any incoming or outbound call is recorded automatically. You can log in to the interface and listen or download call recordings.

Our billing starts when the agent picks the call on their handset. We don’t charge when a customer call connects at the IVR.

All our IVR plans come with no rental components and any recharge is added fully into your account balance for making or receiving calls.

No, our click2call charge is the same as your per minute call charge for inbound calls or outbound calls.

Yes, you can easily add additional DID on your account for Rs 1500 for 6 months.

Yes, you can easily add missed call DID on your IVR account for Rs 1500 for 6 months.

Our standard account activation time after payment confirmation and KYC document submission is around 2 business days.