SIM hosting is the best way to enable 2way communication for SMS or inbound call-based business process. This also allows applications to use a dedicated SMS number for streaming traffic. Customers can enable inbound services for any country by using a sim card hosted on our platform.
Once you get a contractual SIM, it will be installed on our SIM hosting equipment. Incoming text messages are instantly and quickly transmitted to you.
Configure your sim card for receiving missed calls or inbound SMS from customers and set data forwarding logic.
Receive incoming calls & messages on your sim card and data is immediately forwarded real-time to your application.
Every inbound SMS is pushed in real-time to the customer’s system and static or dynamic responses can be configured.
Easily add interactive SMS feature in your product and services using the sim-hosting solution.
Improve customer engagement by hosting a local SIM card for your target countries for calls or SMS.
Easy data forwarding for inbound SMS and respond with static or dynamic information from your system.
Give custom personalized content for your customers for a good brand following and increasing loyal customers.
Easily collect customer feedback using surveys and upgrade internal teams and processes for your departments.
SIM Hosting allows you to engage with your clients in a highly efficient and cost-effective manner by establishing a two-way SMS communication channel.
Launch inbound SMS services from any country, enabling you to securely send and receive SMS using sim cards.
Our NOC teams ensure SIM cards are online and troubleshoot using software and manual checks using the handset.
Our robust platform ensures that you get a competitive edge for your business with higher up-time and better SLAs.
Responsive teams are committed to assisting customers and are available over the phone, live chat, or email.
Our NGO uses a Virtual Receptionist solution from Callifony for handling all our inbound calls. Now we are able to track every call for donations, volunteers, corporate partnerships, etc. The sales team helped on quick activation of the service and support guided in setting up departments and call forwarding numbers.
IVR solution from Callifony has helped to keep track of all incoming orders and has greatly improved our sales, we no longer miss any calls from our customers with real-time missed call alerts. We have detailed tracking of all our inbound and outbound business calls, this has allowed us to enhance our customer experience.
We are using an inbound call handling solution from Callifony for our helpline number for our business, straight forward change was high uptime and crystal clear calls for our customers. Easy to use portal allows us to change agents’ call forwarding numbers and hear the call recordings on the call logs themselves.
Callifony’s click2call has helped us to integrate cloud telephony in our CRM and now we offer inbuilt cloud telephony to our customers, enabling them to speed up business operations. Fast integration with help of a knowledgeable team at Callifony ensured that we had a quick go-live for our customers.
We are using Callifony IVR solution for almost a year and our experience has been great. Callifony helped us deliver crystal clear conversation between our customers & agents and amazingly improved our customer satisfaction index.
Callifony’s IVR solution has helped to improve and automate our college admission process and office communication. Easy to use interface allows us to update call forwarding numbers for departments, change business hours or update holiday IVR for our students and parents.
The capacity to send and receive brief alphanumeric messages to or from mobile phones is referred to as Short Message Service (SMS).
Messages are normally delivered within 15-30 seconds of pressing the send button.
Sure. You may add contacts to your digital address book and afterwards send the same SMS to many recipients or various messages to designated customer lists.