Run large scale promotional campaigns
deliver time-critical transaction messages in seconds
Benefits of using SMS marketing for your branding campaigns
The most preferred medium among customers to receive information related to services or products from businesses
The fastest channel to deliver notifications or offers as most SMS are delivered within 5 seconds to the handsets
The mobiles have become an extension for individuals and its usually within arm’s distance, giving better reach
SMS services provide real-time message logs with delivery reports and business teams can confirm SMS delivery status
Our NGO uses a Virtual Receptionist solution from Callifony for handling all our inbound calls. Now we are able to track every call for donations, volunteers, corporate partnerships, etc. The sales team helped on quick activation of the service and support guided in setting up departments and call forwarding numbers.
IVR solution from Callifony has helped to keep track of all incoming orders and has greatly improved our sales, we no longer miss any calls from our customers with real-time missed call alerts. We have detailed tracking of all our inbound and outbound business calls, this has allowed us to enhance our customer experience.
We are using an inbound call handling solution from Callifony for our helpline number for our business, straight forward change was high uptime and crystal clear calls for our customers. Easy to use portal allows us to change agents’ call forwarding numbers and hear the call recordings on the call logs themselves.
Callifony’s click2call has helped us to integrate cloud telephony in our CRM and now we offer inbuilt cloud telephony to our customers, enabling them to speed up business operations. Fast integration with help of a knowledgeable team at Callifony ensured that we had a quick go-live for our customers.
We are using Callifony IVR solution for almost a year and our experience has been great. Callifony helped us deliver crystal clear conversation between our customers & agents and amazingly improved our customer satisfaction index.
Callifony’s IVR solution has helped to improve and automate our college admission process and office communication. Easy to use interface allows us to update call forwarding numbers for departments, change business hours or update holiday IVR for our students and parents.
We are a leading business communication provider, helping deliver voice and messaging communication services for customers and leading to faster resolution across our customer engagement products, allowing companies to create happy conversations and loyal customers. Our robust products provide valuable customer insight for your marketing campaigns and help you streamline internal teams to give the best user experience to your customers. Supercharge your sales & support team with a remote-ready solution. IVR, Virtual Numbers, Cloud cloud, Hybrid or On-premise Call Center, Speech to Text, Text to speech, Chatbots, and Messaging are just some our robust solutions.