Privacy Policy

Scope and responsibility

This notice covers callifony.com and enquiries sent to Callifony Solutions FZC. It does not describe the complete processing of a future browser extension, Zoho integration or customer deployment. Product-specific disclosures must be provided before those products collect information. A customer using Callifony to process its own customer information is responsible for its own notices and instructions; the applicable service agreement governs that processing.

Website visits

The website hosting infrastructure may process technical request information, such as IP address, requested URL, browser information, timestamp and error information, to deliver the website, protect it and investigate faults. The hosting provider and retention settings must be confirmed before using this notice for a regulated product submission.

Enquiries

If you email us or call us, we receive the information you choose to provide, which may include your name, business contact details, company and requirements. We use it to respond, arrange demonstrations and discuss services. When you use a demo enquiry form, this WordPress website receives your details, stores the request for follow-up and sends a notification to our team. The form plugin is Fluent Forms. Website administrators and people handling enquiries can access these submissions. Your email provider processes a message when you choose to send it. Do not include passwords, authentication tokens or sensitive customer records in an enquiry.

Cookies and local storage

WordPress and administrative sessions may use cookies for login and security. No optional analytics or advertising service has been configured as part of this website implementation. See our Cookie Policy. Browser controls let you manage cookies and local storage. Blocking essential functions can affect access to administrative features.

Service providers and disclosures

Information may be processed by providers needed to operate hosting, email and support, by people handling your enquiry, and where disclosure is required by law or necessary to protect the service. Product-specific providers, processing locations and international transfer arrangements must be identified in the relevant product notice before launch. This website notice does not authorize undisclosed sharing by an extension or integration.

Retention and security

We retain enquiry information, including website form submissions and email correspondence, for responding to and following up your request and applicable legal obligations. Contact [email protected] to request deletion. Form submissions may include technical information such as the page URL, browser information and IP address for operation and abuse prevention. The exact retention periods for service data, logs and backups must be confirmed in the applicable product notice or agreement. The website uses HTTPS. No website or transmission can be guaranteed completely secure.

Your requests

For questions about access, correction, deletion, consent or other privacy rights that apply to your circumstances, email [email protected]. Explain the relevant service and account using minimal identifying information. We may ask for proportionate verification before acting. If your employer or another organization controls the data, we may direct the request to that organization. See Data Deletion.

Changes

We may update this notice when the website or its processing changes. The date above identifies this version. A browser extension or integration must have an accurate product notice and consistent in-product disclosures before release.

Contact: [email protected]