Remote-Ready Contact Center Platform To Support Smarter and Sell Faster
Provide customers with excellent assisted interactions for calls using multiple call handling features and detailed call tracking
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One Platform For Business Communication
Best Telephony Products, Best-in-Market Pricing.
Take your customer engagement to the next level with Callifonys cloud-hosted business voice communication platform. Use features such as click2call, screen pop, power dialers, and CRM integration to assist the business teams in delivering an exceptional customer experience. All our customer engagement solutions come with real-time data for better business insight and help improves operational efficiency.
Voice
Supercharge agents with a remote-ready platform and features like IVR, Virtual Numbers, Chatbots, Speech to Text, and Text to speech solutions.
Deliver SMS Campaigns In SecondsEngage the customers with 1-on-1 conversations
Engage the customers with 1-on-1 conversations
Launch & deliver promotional and transactional messaging campaigns for your customer using our cloud messaging platform. One connection to our platform enables your reach to over 4 billion subscribers across the globe. Experience lower latency for SMS traffic with an advanced routing mechanism handling all SMS traffic and supported by responsive support teams.
Mobile
Messaging
At Callifony, we offer advanced solutions for SMS delivery and other messaging campaigns that ensure you’re able to seamlessly communicate with your customers.
Supercharge CRMs with CTI Integration
Provide customers with the right information at right time for better conversations, allow the agent to handle calls within CRM
CTI Integration Features
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Screen POP - Present real-time information about inbound or outbound leads with agents before the call is connected.
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Click2Call - Customer agents can easily trigger calls to any lead within the CRM window by clicking on a phone number.
About US
Provide first call resolution, retain and build a loyal customer base using Callifony’s robust cloud telephony platform.
We’re passionate about transforming and elevating the way customers interact with their brands with the help of our reliable business communication platform.
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Deliver Better Customer Experience To Buyers
You can now assist your customers throughout their journey on your e-commerce platform with Callifony. Our solutions allow you to design workflows from discovery, purchase, feedback, and support in a seamless manner.
Streamline & Boost Student Enrollment
By partnering with Callifony, you can boost student enrollments by 50% and increase ROI on advertising by 60%. Optimize and enable counselors working remotely to continue with outbound and inbound calls. Decision-makers have access to more than 50+ reports to see important KPIs for their teams.
Build Relationships, Handle Large Call Volumes
Build relationships with patients and handle large call volumes for your healthcare service without scaling resources by using our cloud telephony solutions. Self-help IVRs allow the caller to book an appointment, know the status of tests done, request sample collection, and enable field staff to contact the customers without revealing their number.
Create a Memorable Journey For Your Customers
Customer experience can make or break the brand reputation for travel and hospitality companies. Digital transformation across the industry led to the enhancement of contact center software, which still is a critical step to remain competitive. Now, it’s easier to deliver the level of connection and engagement that consumers expect.
Automate Basic Processes To Save Valuable Recruiter Time
Streamline HR and recruitment processes by designing workflows to automate repetitive tasks. Allow recruiters remotely working to continue with outbound and inbound calls from their mobile without revealing numbers with a call masking feature. Automatic call recording to track & optimize training and performance
Reduce Operational Expense, Increase Timely Deliveries
Now experience higher on-time deliveries, while reducing operational costs and increasing profit margins for your business. Benefit from our cloud telephony features such as self-service IVRs, real-time notifications & delivery time validation. Deploy missed call-based service feedback and speedy redressalwith the help of voicemails.
Adopt Cloud Telephony Solutions To Boost Business Growth
As startups begin their journey into the business world, they are very cost-conscious. We help startups communicate efficiently with their customers and provide the best tools to their business teams leading to the growth of the business. For example, call automation tools on the website help convert browsers to customers.
Deliver Better Customer Experience To Buyers
You can now assist your customers throughout their journey on your e-commerce platform with Callifony. Our solutions allow you to design workflows from discovery, purchase, feedback, and support in a seamless manner.
Streamline & Boost Student Enrollment
By partnering with Callifony, you can boost student enrollments by 50% and increase ROI on advertising by 60%. Optimize and enable counselors working remotely to continue with outbound and inbound calls. Decision-makers have access to more than 50+ reports to see important KPIs for their teams.
Build Relationships, Handle Large Call Volumes
Build relationships with patients and handle large call volumes for your healthcare service without scaling resources by using our cloud telephony solutions. Self-help IVRs allow the caller to book an appointment, know the status of tests done, request sample collection, and enable field staff to contact the customers without revealing their number.
Create a Memorable Journey For Your Customers
Customer experience can make or break the brand reputation for travel and hospitality companies. Digital transformation across the industry led to the enhancement of contact center software, which still is a critical step to remain competitive. Now, it’s easier to deliver the level of connection and engagement that consumers expect.
Automate Basic Processes To Save Valuable Recruiter Time
Streamline HR and recruitment processes by designing workflows to automate repetitive tasks. Allow recruiters remotely working to continue with outbound and inbound calls from their mobile without revealing numbers with a call masking feature. Automatic call recording to track & optimize training and performance
Reduce Operational Expense, Increase Timely Deliveries
Now experience higher on-time deliveries, while reducing operational costs and increasing profit margins for your business. Benefit from our cloud telephony features such as self-service IVRs, real-time notifications & delivery time validation. Deploy missed call-based service feedback and speedy redressalwith the help of voicemails.
Adopt Cloud Telephony Solutions To Boost Business Growth
As startups begin their journey into the business world, they are very cost-conscious. We help startups communicate efficiently with their customers and provide the best tools to their business teams leading to the growth of the business. For example, call automation tools on the website help convert browsers to customers.
